Originally published in MarTech Advisor | 11/15/2016
Qvidian, the provider of cloud-based RFP and proposal automation software, today announced a significant update to its software that optimizes the end-to-end RFP and proposal process and extends collaboration beyond proposal teams to include Subject Matter Experts (SMEs). The new release also includes enhanced analytical and reporting capabilities that provide insight into critical proposal management performance indicators such as average turnaround time and content freshness.
SMEs Gain Dedicated Workspace
With Qvidian’s new SME workspace, each SME is given a dedicated workspace within the software application to update content and answer RFPs and proposals more fluidly. After receiving an email notification that their expertise is required, SMEs click on a link and are redirected to their dedicated workspace – making the process to collaborate simple and efficient and increasing the likelihood that their content will be updated on-time and with current messaging.
Facilitating Global RFPs and Proposals
A key challenge for global organizations is how to best manage translated content. More than half of survey respondents that collaborate with SMEs located in countries other than the U.S. find the process to be moderately challenging, while nearly 20 percent of respondents rate it substantially or extremely challenging. To ease the burden of managing language translations in proposal content, Qvidian now enables users to work within their native language in the SME workspace, automating the translation back to the desired language as content is synced into the primary document.
Intelligent Workflow Capabilities
Qvidian’s new intelligent workflow capabilities allow content managers to design and save the workflows that are most efficient for specific pieces of content. Additionally, the update allows organizations to ensure the right SME is assigned to review the content most relevant to their area of expertise and provides content managers with real-time access to review and approve updates, allowing them to better manage deadlines.
Expanded Analytics and Reporting Features Shed New Light on the Proposal Process
Because the SMEs are working directly within the application, organizations are able to capture significantly more insight into the proposal creation process, including average completion time and freshness of the content, making it easier to understand what content is actively managed, which requests are past due, where SMEs are in the response process and when deadlines are approaching. With this increased visibility, Qvidian customers can identify process bottlenecks and out-of-date content and make required improvements.