- CUSTOMER SUCCESS
Get the VIP Treatment You Deserve
Club Q, Qvidian’s Customer Advocacy Program, recognizes our customers for being thought leaders in improving sales effectiveness and acknowledges its participants for their personal achievements and company’s successes.
This select group of Qvidian customers has the opportunity to participate in various activities that will capture and promote their experience with Qvidian, showcase their company’s success, and gain positive exposure for themselves and their organization. To thank advocates for their participation, advocates can earn virtual points via an online advocate community portal that can be redeemed for real—and awesome—rewards!
Characteristics of a Club Q member include:
- Evangelism – Being a loyal Qvidian advocate with a desire to share their experience to others
- Expertise – A strong understanding of Qvidian's products and the needs of their fellow users
- Responsiveness – Quickly responds to requests from Qvidian, questions in the Community, and on social sites
- Leadership – Leads thought leadership conversations in their field offline and online
- Engagement – Enthusiastically engages with Qvidian, representing and bringing the voice of the customer back to Qvidian
Sign up today by emailing us and let us know that you'd like to join Club Q!
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Why should I join?
Networking - Club Q members be part of a select group of customers who consist of thought leaders, innovators in their respective fields, and power users of Qvidian's suite of software applications. Connect with other customers to share best practices and insights.
Access - Advocates have the chance to meet with our product and executive team to give exclusive feedback and gain insight into Qvidian's product roadmap. Club Q members also have the opportunity to access industry analysts, media, and professional trade organizations by participating in various events and programs. Get first-looks at early product previews and releases as well as new content, such as white papers and eGuides.
Buzz & Publicity - The Club Q advocacy program gives our customers the chance to generate positive exposure as leading innovators in the marketplace through press releases, blog articles, case studies, joint webinars, and speaking opportunities that highlight their personal success and their company's achievements.
Cool Rewards - By participating in the advocate community, customers earn virtual points and badges as they complete various activities. The more activities you complete—or the higher the level of difficulty—the more points you earn. The more points you earn, the better the rewards get. Advocates can redeem points for everything from Qvidian swag to gift cards, charity donations, iPad cases, Bluetooth speakers, and iPad minis as well as discounts on your Qvidian events ans services.
What are some of my options?
Case Studies & Success Stories - Written case studies showcase Qvidian customers' successful implementation of Qvidian and the positive results achieved from utilizing our applications. These success stories are beneficial for new Qvidian customers, potential clients, as well as your own internal users as an educational tool to help drive further adoption. All content will be approved by you before publishing.
Peer-to-Peer Conversations - When evaluating Qvidian, many organizations request to speak to current Qvidian customers that have successfully implemented Qvidian and are experiencing positive results. These calls are private and are another great way for our customer advocates to network with other sales organizations and future Qvidian users.
Online Outreach - Are you active online and in social media? Utilize your online communication platforms to educate others, sharing your experiences, best practices, and thought leadership through LinkedIn, Facebook, Twitter, blogs, and online product reviews.
Speaking Engagements - Qvidian attends many industry trade shows, seminars, and events throughout the year in addition to hosting online webinars. We love having our successful customers present their story or share their vision for trends in the industry at these various events. Qvidian will work with you to coordinate the speaking schedule, collaborate on the presentations, and work with you on travel and accommodations.
Video Testimonials - Let your inner ham shine by participating in a brief video testimonial. Qvidian will work with you to coordinate the best time and place to record your video and all video footage will be approved by you prior to publishing.
Press & Analyst Opportunities - Qvidian works with customers to develop press releases, and arrange interviews with media and industry analysts to showcase their solutions and successes.
Roll out the red carpet!
Ready to join Club Q? If you're interested in learning more, email us and we'll set up a quick introductory call to discuss your interest in the program and give you additional details of the program. It's a simple, fun, and rewarding way to engage with Qvidian and our community of customers.
Sign up today by emailing us and let us know why you should be in Club Q!